• A Tool for our Communities: Physical infrastructure is a tool we manage for our communities to use, not an end in itself A Tool for our Communities

Good Infrastructure Management is Largely Invisible: what our communities need is physical infrastructure that works, that someone is taking care of without them tripping over it Good Infrastructure Management is Largely Invisible Infrastructure is Complex: there are few easy decisions in physical infrastructure, which means we need all the knowledge, critical thinking and evidence we can muster Infrastructure is Complex Taking Responsibility for Connection: Our communities have delegated the management to us – including the worrying about the systems, the future, and change Taking Responsibility for Connection Thinking as a Steward: the assets are in no sense ours to do what we like with, or in service to our own interests Thinking as a Steward Asking the Right Questions: why are we doing this, what happens next, what are we choosing not to do, who benefits? Asking the Right Questions We Need Our People: We ourselves are dependent on the people who work for us also to make good use of their range of knowledge and experience We Need Our People