stewards_of_the_21st_century:focus_on_levels_of_service_to_communities
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| stewards_of_the_21st_century:focus_on_levels_of_service_to_communities [2022/03/21 17:45] – created ruth | stewards_of_the_21st_century:focus_on_levels_of_service_to_communities [2022/03/21 17:46] (current) – ruth | ||
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| It’s still about optimization – the best trade-off of competing requirements - but let’s put it as optimizing levels of service, cost and risk. The first thing is to define the service. | It’s still about optimization – the best trade-off of competing requirements - but let’s put it as optimizing levels of service, cost and risk. The first thing is to define the service. | ||
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| - | This is most clear in effective regulatory regimes for infrastructure, | ||
| Even if profit and financial value is the primary goal for your shareholders – if your organization is privately owned, for example by a pension fund motivated to maximize returns on the pension-holders – for infrastructure that will be an increasingly close negotiation around what profit you can make against reliable delivery of the services. | Even if profit and financial value is the primary goal for your shareholders – if your organization is privately owned, for example by a pension fund motivated to maximize returns on the pension-holders – for infrastructure that will be an increasingly close negotiation around what profit you can make against reliable delivery of the services. | ||
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| Above all, you need to be clear about what you are there to deliver, and then build that through your structure and management systems to determine the optimal how. (See alignment, above.) | Above all, you need to be clear about what you are there to deliver, and then build that through your structure and management systems to determine the optimal how. (See alignment, above.) | ||
| - | Levels of Service | + | Levels of Service |
stewards_of_the_21st_century/focus_on_levels_of_service_to_communities.1647884743.txt.gz · Last modified: 2022/03/21 17:45 by ruth